Where can I find the shipping policy for a specific product?
Each seller lists their shipping policy directly on the product page. Please check the product details for information on shipping options, and delivery times.
What should I do if my item arrives damaged or defective?
If your item arrives damaged or defective, please refer to the seller's return policy on the product page. Most sellers offer specific instructions for returns and exchanges in such cases. Also please contact through our contact us page
Can I return an item if I change my mind?
Return policies vary by seller. You can find the specific return policy for an item on its product page. Be sure to check the details to understand the timeframe and conditions for returns. Most of the vendors does not accept returns on the food items
How will I be notified about my shipment?
Sellers typically provide tracking information once your order has shipped. You can find this information on the order confirmation page or in your account under order history. You will receive an email with the tracking number too once it become available.
Order
Can I modify or cancel my order after it has been placed?
If you need to modify or cancel your order, please contact the seller directly as soon as possible. Each seller has their own policy regarding order changes, so check the product page for specific instructions. If the orders is already fulfilled & shipped we can not cancel it.
How will I know when my order has been shipped?
Once your order is shipped, you will receive a confirmation email with tracking information. You can also check your order status in your account under order history.
What is the timeline for order delivery?
The delivery timeline varies depending on the seller and shipping method selected. Typically, orders are processed within 1 business days, and shipping can take an additional 2-3 business days. For specific estimates, please refer to the shipping policy listed on the product page.
What should I do if I haven’t received my order?
If your order hasn’t arrived within the estimated delivery time, please check the tracking information provided by the seller. If you still have concerns, contact the seller directly for assistance.
How To Join Marketplace
How can I join 24 Hour Snacks as a vendor?
To join 24 Hour Snacks, visit our vendor registration page and fill out the application form. Once your application is approved, you’ll receive access to your vendor dashboard where you can start listing your products. Click here to register.
What are the benefits of becoming a vendor on Semi Expert?
As a vendor on 24 Hour Snacks, you gain access to a large community of snack lovers, marketing support, and tools to manage your inventory and sales. You’ll also benefit from our dedicated customer service team and promotional opportunities to increase your visibility.
Are there any fees associated with selling on Semi Expert?
We are only charge commission per order based, there are no other fees to join the marketplace,
